Terms of Service

Please read the following terms carefully. Using our services indicates your agreement to these terms

Last Updated: October 2024

User Agreement

1. Service Description

AidBaby provides Thailand reproductive medical consultation and service coordination services. We partner with legal medical institutions in Thailand to provide professional medical service information and assistance to clients.

2. User Responsibilities

Users should provide true and accurate personal information and health conditions. Users should follow doctor's advice and treatment plans, cooperating to complete all examinations and treatment procedures.

3. Service Fees

Service fees are determined based on specific service items and plans. All fees will be clearly communicated before signing the agreement, with no hidden charges.

4. Refund Policy

Refund policy is determined based on service progress and specific circumstances. Detailed refund terms will be clearly stated in the service agreement.

5. Agreement Changes

We reserve the right to modify this agreement at any time. Major changes will be notified to users through website announcements or email.

Privacy Policy

1. Information Collection

We collect personal information, health information and contact details you provide, used for providing medical consultation and service coordination.

2. Information Usage

Your information is only used for providing medical services, improving service quality and communicating with you. We will not use your information for other commercial purposes.

3. Information Protection

We employ industry-standard security measures to protect your personal information, preventing unauthorized access, use or disclosure.

4. Information Sharing

We only share your information with partner medical institutions when necessary for providing medical services. We will not sell or rent your personal information to third parties.

5. Your Rights

You have the right to access, correct or delete your personal information. To exercise these rights, please contact our customer service team.

Disclaimer

1. Medical Risks

Any medical procedure carries certain risks. We provide consultation and coordination services, while actual medical services are provided by partner medical institutions. Medical outcomes are affected by various factors, and we cannot guarantee specific medical results.

2. Information Accuracy

We strive to ensure the accuracy of website information, but do not guarantee the completeness, accuracy or timeliness of information. Medical information is for reference only and cannot replace professional medical advice.

3. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of these websites.

4. Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, incidental or consequential damages arising from the use of our services.

Have Questions?

If you have any questions about our Terms of Service, please contact us

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    Terms of Service | AidBaby | AddBaby Medical & Fertility Center